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patient survey

This is your General Practice and we encourage you to tell us when we  meet the high standards that are both required of us as part of our contract as well as those that you reasonably expect and, if you want to inform us how we can improve that service even further, we want you to tell us. Please look at this website, familiarise yourself with its features, such as ordering a repeat prescription. We have provided a feedback function where you can tell us what you think. Please help us to help you.

Please tell us when we do well.  We like to know when we get it right because we are proud of what we do.  If we need to improve, tell us that too - we will improve faster and be more effective with your help.

To help us with this, we have a Patient Participation Group so that you can have your say. It is a volunteer group of patients who meet every 12 weeks or so to share experiences and offer feedback to us. 

If you would like to join the Group, please complete the form below and return it to the practice or email it to:  firswayenquiries@nhs.net

 download the pdf form PPG Application Form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance.

Notes of the previous PPG meetings will be uploaded here.  The PPG meets every 3 months on a Tuesday.

Notes from the PPG meeting 16.10.2018

Minutes from the Joint PPG Meeting 24.7.2018

Notes from the PPG meeting 14.4.2018

Notes from the PPG meeting 16.1.2018


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

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