We will achieve this by doing the following simple things well:
- The people you see and talk to will always give you their names and deal with you promptly, courteously and with respect.
- You will always be treated as an individual and a partner in your healthcare irrespective of gender, ethnic origin, sexuality or religious or cultural beliefs.
- We will give you full information on the services we offer and we will provide advice and guidance on the steps you can take to keep healthy and avoid illness.
- We will ask for your opinions through our patient group and patient surveys, we value what you say to us so please let us know.