Mission Statement

Patients first.

We will achieve this by doing the following simple things well:

• The people you see and talk to will always give you their names and deal with you promptly, courteously and with respect.
• You will always be treated as an individual and a partner in your healthcare irrespective of gender, ethnic origin, sexuality or religious or cultural beliefs.
• We will give you full information on the services we offer and we will provide advice and guidance on the steps you can take to keep healthy and avoid illness.
• We will ask for your opinions through our patient group and patient surveys, we value what you say to us so please let us know.

Clinics & Services

Ante-natal Clinic

The community midwives operate a clinic every Tuesday morning here at the Centre.  Please contact their team for more information and to book an appointment on 0161 291 2942 or 0161 291 2996.

Blood Tests - Phlebotomy Clinics

There are a range of clinics available across Trafford where you can have your blood taken. Please call the Blood Test Booking number on 0161 934 8361 to book your appointment.  If any of the tests are “fasting” you must not have anything to eat or drink from 10pm the night before, except plenty of tap water and your usual medication (Insulin dependent diabetics should not fast). Appointments for under 16s bloods only are available at Trafford General Hospital Children's Resource Centre Telephone: 0161 746 2710. (Appointment Only). For a full list of clinics available across Trafford please click here.

Long Term Conditions - Asthma/COPD/Coronary Heart Disease/Dementia/Diabetes/Mental Health/Stroke

The doctors and the nursing team work together to provide care for patients with  long term conditions, this includes an annual recall system, follow up appointments and advice.

Cervical Smear Tests

Cervical Smears are offered every three years to all women aged 25-50 years, and every five years for aged 50 – 65 years. Please book an appointment with our Practice Nurses if you have been notified that your smear test is due. 

Child Health & Immunisations

All our Practice Nurses deal with Childhood Immunisations. Child Health will send you a letter when your child is due for their immunisations. Please contact the surgery to book your child in.

Consultant Led Clinics

We have a range of clinics operated by Consultants from the local hospitals running here at the Centre.  These include mental health, urology and cardiology.  If you have been referred to these services, you can ask to be seen locally here at the Centre.  

Diabetes Clinics

This service is provided by the Doctors and Practice Nurses. Please speak to your doctor/practice nurse to be referred to this clinic or contact reception to book an appointment.

Family Planning

Our GPs and Practice Nurses provide this service including contraceptive implants and coil fittings; please contact the surgery for further information.  The Practice Nurses have appointments available for pill checks, depo injections etc.

Minor Surgery

Many of our GPs undertake joint injections.  If you have been advised that this is what you require, you will normally be able to have the procedure done here at Firsway.  We also operate a minor surgical procedures clinic every fortnight.  Patients can be referred to this clinic by their GP.  Please ask at reception for more information.

We want to help you to look after your health. 

In this section you will find links to websites and other resources that we hope you will find helpful.

Age UK Trafford

Age UK is a local independent charity for the over 50s. They offer a range of support including community based day support, dementia advice and day centre opportunities. For more information, please click here. 

NHS Breast Screening

Please click on the links below to see informative video.

NHS Breast Screening Video (English)

NHS Breast Screening Video (Urdu)

Chronic Kidney Disease (CKD)

If you would like more information regarding chronic kidney disease, click here to view our leaflet.

Covid-19

The NHS has a range of advice and support available to patients who have tested positive for Covid-19.  For more information, please click here.  

Domestic Abuse

Nobody should have to suffer domestic abuse. There are a range of organisations and services available to help. For more information on the services available locally, please click here.

Fatty Liver Disease

More information about fatty liver disease can be found in our patient information leaflet by clicking here.

Minor Ailments

The Minor Ailments Scheme has been operational since April 2015, with 85% of pharmacies signed up to provide the service as at February 2016.  Patients registered with a Trafford GP can seek advice and treatment, if appropriate, for a comprehensive range of conditions.  Patients who do not pay for prescriptions do not have to pay for treatment provided under the scheme.  If you have any questions about the Scheme, please contact the Primary Care Team, Trafford CCG on 0161 873 9647.  The list of ailments covered by the scheme is as follows:

Acne, Acute Cystitis, Athletes Foot, Bacterial Conjunctivitis, Chicken Pox, Cold Sores (Herpes Simplex), Constipation, Coughs and Colds, Diarrhoea, Ear Wax, Eczema and Dry Skin, Haemorrhoids, Headache, Earache, Temperature, Hay Fever, Insect Bites, Allergies and Rashes, Contact Dermatitis, Head Lice, Indigestion, Heart Burn, Tummy Upset, Mouth Ulcers, Nasal Congestion, Nappy Rash, Warts and Verrucas, Soft Tissue Injuries, Sore Throat, Teething, Threadworm, Vaginal Thrush.

Please contact your local pharmacy to check eligibility for the scheme.

Pre-Diabetes 

If you would like more information regarding pre-diabetes, click here to view our leaflet.

Q-Risk and cholesterol

If you need more information about your Q-Risk score, please click one of the following options to see our patient information leaflets:

Q-Risk 10-20%

Q-risk under 10%

Sexual Health and Family Planning

The Northern Contraception, Sexual Health & HIV Service provides a free, confidential one stop shop for your sexual health needs including contraception, (including condoms) and emergency contraception, pregnancy testing and advice, sexually transmitted infections (STI) testing and treatment, online postal SIT screening, PEP and HIV services.  They can be contacted on  0161 749 1160.  For more information about the clinics available, please click here. From 4 February 2019 you can book an appointment online at http://www.thenorthernsexualhealth.co.uk. 

Sexually transmitted infections

Did you know that you can be tested for an STI without having to see a clinician.  You can order a kit online, which will be delivered to your home in a plain envelope and you can then return it by post.  Results can even be texted to you.  For more information, please click here. 

Stopping Smoking

The practice offers a smoking cessation service operated by our nursing team.  For more information or to book an appointment, please contact reception.

The Talk Shop

Talkshop is a specialist advice and information service for young people aged between 13 and 19 years old. Based at Sale Waterside, their aim is to support the needs of young people through offering a variety of services in a young person friendly environment. The Talkshop staff team consists of qualified youth workers who offer a non-judgemental service to young people across the borough.  For more information, please click here. 

Trafford Carers

Trafford Carers Centre is a non-profit organisation that supports unpaid carers looking after someone who lives in the Trafford area. The majority of their services are free. They can be contacted on 0161 848 2400. Firsway Health Centre works in partnership with the Trafford Carers Centre and we hold a coffee afternoon here at the Centre 3 times per year. For more information, check our news page for the next event. For more information about Trafford Carers Centre, click here.

Vitamin D

If you would like more information about the importance of Vitamin D, please click here to read our patient information leaflet.

Your Health:  Wellbeing and Lifestyle Support in Trafford

Following the decommissioning of the 'One You' BluSCI programme, Public Health at Trafford Council have produced a 'Your Health' leaflet which can be used to signpost residents to local support with regards to their physical and mental health.  Please click here to view the leaflet.

These services are nearly all self-referring and free to access, offering a range of support styles from online tools and telephone helplines to face-to-face meetings and groups. 

These include:

• Help to stop smoking
• Help to achieve a healthier weight
• Help to be more physically active
• Help to better manage drug or alcohol problems
• Help to deal with emotional and mental health problems

 Youthwatch Trafford

The youthwatchtrafford.co.uk website is the home of information and advice about health and social care for young people in Trafford.  For more information, please click here.

Meningitis B

Meningitis B was added to the standard schedule of baby immunisations on 1 September 2015, for all babies born 1 July 2015 onwards.  The 3 doses will be given at 2, 4 and 12/13 months of age, along with the other immunisations your baby is due.  As it is recommended that your baby has 3 doses of Paracetamol suspension at 6 hourly intervals following the immunisation, please ensure that you have an adequate supply of this at home, in advance.  More information about Meningitis B vaccination programme can be found here.

Meningitis ACWY

Young teenagers, sixth formers and 'fresher' students going to university for the first time are advised to have a vaccination to prevent Meningitis W disease.  School age children will be offered this at School.  If you are going to University for the first time or are under the age of 25 and want to have this vaccination, please contact the surgery to make an appointment with one of our Practice Nurses.  More information on this vaccination is available here.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates

The List of fees are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

If you would like to make a request for a private letter, please click here to read our guide and download a copy of the application form.  Please note that private letters take at least 10 working days to complete and may take longer dependent upon the information required.

Electronic bank transfer is the preferred method of payment however you may also pay by cash or cheque.  If you wish to pay by cash or cheque please note that we can only accept payments between the hours of 9.00am and 5.00pm.

Test Results

All test results are available from 14:00-18.30 pm. Please call the surgery number and you will be directed to the appropriate receptionist or you can come into the surgery and speak to a member of staff at the enquiries desk.

Travel Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

Travel Health Questionnaire

To help us offer the appropriate advice, please read the Travel advice and vaccinations leaflet and then fill out the online form below or collect a form from reception.  

Travel Questionnaire

Please contact the surgery after 10 working days after completing and submitting this form for advice on what to do next.

Travelling in Europe

If you are travelling to Europe the EU has published useful information for travellers on the European website.